VoIP Business Services provides low-cost, high-value communications services for businesses of all types. The unified communications platform includes unlimited domestic long distance calls as well as international voice and messaging. This is an industry leader in digital voice conferencing and other advanced business technologies such as B2B collaboration, real-time web collaboration and real-time video conferencing.
The cost savings is one of the main attractions to VoIP Business Services.
With a typical business, there are usually only a few users who use the phone system. Large businesses have thousands of employees, which requires significantly more telecommunications expense than smaller businesses. Traditional telecommunications infrastructures do not have the capacity to handle this level of calls, which is where voiP can play a significant role.
Businesses today can benefit from many features available with unified communications platforms. Voice over IP allows users to make unlimited long distance, inbound calls, and outbound calls to cellular phones and landlines. All phone numbers can be displayed in the contact list so that employees know who is calling. Businesses can set the tone of the conversation, similar to what they would do on the phone. They can even turn their phones off so that they are not tempted to answer. It is a very proactive approach to business phone services.
Because of the benefits of VoIP, many businesses are choosing it over traditional phone systems. However, it does have some limitations. The biggest limitation is that it cannot offer mobile communications. The phone system has a lot of hardware cost involved, which makes it expensive. Most businesses find that they need to upgrade their phone systems often to keep up with the growth of their business.
Another issue that businesses encounter with VoIP business services is the lack of variety.
One service may provide one type of number, such as toll free or a business number. Other services may provide several different types of numbers for calls to various extensions, such as a home number or cell phone number. Phone numbers can be forwarded from an internal computer or server to an external device. This allows businesses to have employees using their own personal phone number, rather than using the same number for company use. For external communication, there is usually a monthly fee.
Businesses can also save money with VoIP business services by reducing overhead expenses. When a business uses a normal phone system, they have to pay for long distance charges, circuit rates, cell phone charges, and other hidden costs. This means that for smaller businesses, it can cost more to use a traditional phone system. With a voice system, there is no need to buy additional phones for each employee. Instead, everyone can use a common long distance number at a very low cost.
In addition to saving money, there are several other benefits to using voice business services. Businesses can save on phone lines and bandwidth when they use a hosted IP telephony solution. VoIP solutions usually provide unlimited long distance and international calling plans. Additionally, businesses can use unified communications features such as voice over email, unified messaging, call recording, video conferencing, and the ability to make calls from applications like Microsoft Office.
- The transition to using voice technology can be slow in the process.
- Businesses need to learn how to use the new technology properly before they can fully reap the benefits of voice phone systems.
- Many businesses prefer to utilize hosted IP telephony solutions instead of traditional phone systems because they require less training.
- Hosted IP phone systems allow businesses to experience the benefits of VoIP technology without the investment required to install and implement a telephone system.